Safety & Privacy
The privacy of our customers is of utmost importance. Please read below to learn more about how to manage your personal information, and how we protect the information that you provide
CHANGE EMAIL ADDRESS
If you wish to change your email address, you may do so by signing into Your Account
UNSUBSCRIBE FROM REGISTRY
If you wish to unsubscribe from our Customer Registry, you may edit your profile under Your Account or simply click the unsubscribe link at the bottom of an email we have sent you.
Credit card information entered at kiehls.com is secure and safe using a VeriSign SSL Certificate. All orders placed on Kiehls.com are encrypted, thereby protecting any credit card information that is submitted at the time of the order.
If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone. Please call 1-800-KIEHLS-2 (1-800-543-4572).
To contact Kiehl's, call us at 1-800-KIEHLS-2 (1-800-543-4572) 8 am to 12 am EST Mon - Fri, 10 am to 7 pm EST Sat & Sun.
If you have a medical emergency requiring immediate medical assistance please contact your doctor or you may contact the Pittsburgh Poison Center at 1-412-390-3326.
QUALITY CUSTOMER EXPERIENCE
We at Kiehl's are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us some feedback in our Contact Us Form or by contacting a Kiehl's Customer Representative toll-free at 1-800-KIEHLS-2 (1-800-543-4572) 8 am to 12 am EST Mon - Fri, 10 am to 7 pm EST Sat & Sun.